Brendan Tompkins' <a href=http://dotnetjunkies.com/WebLog/bsblog/archive/2004/12/17/37523.aspx>chart</a> showing the correlation of bugs to software cost is probably not far off.<p> This is because cheap software is often cheap thanks to economies of scale - meaning hundreds of thousands (or maybe millions) of users.<p> When you've got 10 clients, having 10% of your users calling you isn't so bad; when you've got a million clients, you don't want your phone ringing 100,000 times.Thu, 01 Sep 2005 19:17:08 GMT