<?xml version="1.0" encoding="UTF-8"?><item><title>Microsoft and Monopolies</title><description>&lt;DIV&gt;&lt;A href="http://weblog.infoworld.com/foster/2004/05/24.html#a107"&gt;Here&lt;/A&gt; is a letter published in&amp;nbsp;Infoworld where a reader is unhappy with Microsoft's not fulfilling a request for a free upgrade when he submitted it too late.&amp;nbsp; It would have been nice if Microsoft had accommodated, but someone somewhere decided to stick to the written rules instead of trying to help the guy.&lt;/DIV&gt;&#13;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&#13;
&lt;DIV&gt;Microsoft should have given him his upgrade, but that's not the point.&lt;/DIV&gt;&#13;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&#13;
&lt;DIV&gt;The article ends with this:&lt;/DIV&gt;&#13;
&lt;BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"&gt;&#13;
&lt;DIV&gt;&lt;EM&gt;Sadly, MS once again made it all too clear they were more concerned about 'being right' than 'doing right.' That's the real cost of a monopoly."&lt;/EM&gt;&lt;/DIV&gt;&lt;/BLOCKQUOTE&gt;&#13;
&lt;DIV&gt;Was this user &lt;EM&gt;forced&lt;/EM&gt; to use Visio because he had no choice?&amp;nbsp; No.&amp;nbsp; He stated that he wanted to use Visio because he felt it was the best product.&amp;nbsp; Apparently that's all it takes to be a monopoly these days.&lt;/DIV&gt;&#13;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&#13;
&lt;DIV&gt;When a company has&amp;nbsp;a monopoly, it's supposed to mean that consumers have no choice.&amp;nbsp; The power company has a monopoly, since there's only one power line running into your house.&amp;nbsp; The cable company, the phone company, same deal.&amp;nbsp; &lt;/DIV&gt;&#13;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&#13;
&lt;DIV&gt;Windows users have always had the choice to use another operating system.&amp;nbsp; It's their own requirements (that they be able to exchange documents with other Windows users, that they be able to run Windows software) that have limited their choice.&lt;/DIV&gt;&#13;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&#13;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;</description><pubDate>Thu, 01 Sep 2005 19:17:07 GMT</pubDate></item>